Declare a withdrawal

Would you like to withdraw your reservation? If so, please fill out the form below. If your booking meets the withdrawal requirements, our customer service team will process your withdrawal promptly and get back to you as soon as possible.

1. Booking data

Please enter the details of your booking:

Booking reference *

Email address *

Please enter here the word as displayed in the picture. This is to prevent spamming.

If you can't read the word, click here.

Click on the speaker icon to listen to the word to be entered.

* = Required field

2. Withdrawal

Settings

Mandatory

These cookies are needed for a smooth operation of our website.

Name	Purpose	Lifetime	Type	Provider
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	SAIT
CookieConsent	Saves your consent to using cookies.	1 year	HTML	SAIT

Marketing

With the help of these cookies we strive to improve our offer for our users. By means of anonymized data of website users we can optimize the user flow. This enables us to improve ads and website content.

Name	Purpose	Lifetime	Type	Provider
_gcl_au	Contains a randomly generated user ID. This cookie is used by Google AdSense to test the efficiency of advertising on websites. The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may pass on this collected information to third parties if this is required by law or if Google instructs third parties to process the data.	3 months	HTML	Google
_gcl_aw	This cookie is set when a visitor arrives at the website via a click on a Google ad. It contains information about which ad was clicked, so that activities that took place on the page, such as bookings, can be assigned to the ad. The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may pass on this collected information to third parties if this is required by law or if Google instructs third parties to process the data.	3 months	HTML	Google
doubleclick.net	Contains a randomly generated user ID. Based on this ID, Google can recognize the user across different websites and display personalized advertising. The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may pass on this collected information to third parties if this is required by law or if Google instructs third parties to process the data.	1 year	HTML	Google